At Tammj, we collect three categories of personal information:
Account Data:
When you register for an account with us, we require certain personal information, including your name, email address, and password.
Profile Data:
To access specific features of our Services, we may request additional profile information such as street addresses, phone numbers, driver’s license details (number, issuance date, issuing country/state), profile photos, employer, city, school, biography, and date of birth. Certain profile details (e.g., profile photos, employer, city, school, and biography) are public and will be visible to others on your public profile page.
Vehicle Data:
We may collect information related to a vehicle, such as its listing details, Vehicle Identification Number (VIN), location, availability dates, reviews, and uploaded trip photos.
Payment Data:
To facilitate transactions, we collect digital payment details, bank account or payment card numbers, and transaction information. These details may be processed and stored by third-party payment service providers or digital payment companies.
Identity Verification Data:
In some cases, we may require verification information such as a photo or scanned copy of your driver’s license, passport, national ID card, payment card, Social Security number (last four digits), social insurance number, social media account details, driver’s/motor vehicle records, insurance information, or other forms of identification. If requested, please redact sensitive information where applicable. For more details, visit our Help Center article on Getting Approved to Drive.
Biometric Data:
With your consent, we or our third-party providers may collect biometric data such as facial recognition information derived from submitted photos and identification documents. See our Biometric Data Privacy Policy for further details.
Communications:
We collect information from your communications with Tammj via phone, email, or chat, as well as messages exchanged through the Services.
User Research and Survey Data:
When participating in user research or community surveys, we may collect demographic information (if shared), video/audio recordings, and written responses to prompts, including diary-style submissions.
Usage Data:
We collect data on your interactions with our Services, such as viewed pages or content, login history, search queries, bookings, time spent on a page, navigation paths, access times, and other activities.
Location Data:
We may collect approximate location information (e.g., city or town based on your IP address) when you use the Services. If you opt in to our location-sharing feature, we may collect precise location details from your mobile device. Location services can usually be controlled or disabled in your device’s settings.
Device Data:
Information about your device, including operating system type and version, manufacturer, model, browser type, screen resolution, IP address, unique identifiers, and general location data (city, state, or region), may be collected.
Trip Data:
We collect transactional information about trips booked through our Services, including dates, times, charges, and related details.
In-Vehicle Device Data:
Vehicles enrolled in a Tammj program or equipped with specific devices may transmit data such as GPS location, battery voltage, fuel levels, odometer readings, check engine warnings, door states (locked/unlocked), engine states (running/stopped), and VIN.
Cookies and Similar Technologies:
We and our partners use small data files such as cookies, clear gifs, pixel tags, e-tags, and Flash cookies when you access the Services. For more information, refer to our Cookies, Web Beacons, and Similar Technologies Policy. Currently, we do not respond to ‘Do-Not-Track’ browser signals.
If you log in to our Services via a third-party platform (e.g., Google or Apple), that service may share information such as your registration and profile data. The information provided varies depending on the service and is governed by their policies. By linking a third-party account to your Tammj account and authorizing access, you allow us to collect, store, and use this information as outlined in our Privacy Policy. Please review the privacy policies of those third parties to understand how they handle and share your data, as we are not responsible for their practices.
If a vehicle you own or book through the Services has an in-vehicle device or system provided by a third-party service (e.g., vehicle manufacturers) or installed by the host, these devices may track data like vehicle performance, fuel consumption, location, or distance traveled. Such data is primarily managed by the host or the third-party provider, who may share relevant information with Tammj. We will process any data shared with us in accordance with this Privacy Policy.
As permitted by law, Tammj may collect background information from public records, background check providers, or screening services, including credit reports and criminal conviction records. For such checks, we may use your personal information, such as your full name and date of birth.
To the extent allowed by law, we may receive additional data about you from third parties, such as demographic information, fraud detection details, or reports from credit bureaus and other data providers. We may combine this data with the information we already have about you.
We use, store, and process your personal information to enhance and provide our Services, as well as for security and legal compliance. Below are some examples:
In some instances, we may seek your explicit consent for specific uses of your data.
We may also use your personal information in ways disclosed at the time of collection or as outlined elsewhere in this Privacy Policy.
Your public listing page on Tammj’s Services will always include basic information, such as your user ID or name associated with your account, your public profile photo, and, for hosts, the city where your vehicle is located. It may also display your listing description, calendar availability, transaction-related information (to help others evaluate your reliability and responsiveness), and reviews or feedback about you. Additionally, your public listing page might include aggregate demand information (like the number of page views over time) and details about cancellations.
The Services may display the approximate geographic pick-up location of your vehicle. Your public profile and listing pages may also be indexed by search engines and appear in search results.
Tammj enables car owners and individuals to share vehicles with others. When a booking is confirmed, we may provide your information to the other party as needed to facilitate the transaction. For example, we may share your mobile number to facilitate communication, your driver’s license details for identity verification, or your photograph for identification purposes. We may also provide the vehicle address and delivery location (if applicable) to the other party. Trip photos and captions you upload using the Trip Photo feature may also be shared.
Standard telephone charges may apply if communication occurs via text.
We may share your information with vendors and service providers who support our Services and business operations (e.g., web hosting, analytics, payment processing, email delivery, insurance, claims administration, roadside assistance, and customer support). For hosts using our photography program, your contact details may be shared with assigned photographers. These service providers are authorized to use your personal information only as directed by Tammj.
If you connect your Tammj account to a third-party platform or social media network (e.g., for authentication or sharing functionality), we may disclose information necessary to facilitate this connection. Note that we do not control how third parties use your information.
Your personal information may be shared with professional advisors like lawyers, bankers, auditors, and insurers as required during the provision of their services.
In the event of a corporate divestiture, merger, consolidation, acquisition, or sale of assets, or in the case of bankruptcy or dissolution, we may transfer or share your personal information.
We may disclose your personal information to comply with applicable laws, respond to valid legal requests, and ensure the security of Tammj, its users, and others. This may include responding to claims, criminal investigations, or potential legal violations.
We use technical, physical, and organizational measures to safeguard your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
Your personal information may be stored, processed, or used outside of your jurisdiction, including locations with varying data protection laws. This may subject your information to requests from local governments and law enforcement.
Do not share sensitive information (e.g., Social Security numbers, health information) unless explicitly requested.
Our Services are not intended for individuals under 18. If a minor’s information is shared inadvertently, their parent or guardian may contact us for deletion.
This policy does not cover the practices of third parties or linked services. Always review third-party privacy policies when accessing external platforms via our Services.
We may update this Privacy Policy over time. Changes will take effect upon posting. Continued use of our Services after revisions indicates acceptance of the updated policy.
If you have questions about privacy, contact Tammj at:
Tammj Inc.
[Your Address Placeholder]
Email: privacy@tammj.com
California residents have rights under the California Consumer Privacy Act (CCPA), including access, correction, and deletion of their personal information. To exercise these rights, email privacy@tammj.com.
UK and European users have specific data protection rights, including access, correction, deletion, and transfer of their personal information. Contact privacy@tammj.com for support.
For cross-border data transfers, we comply with applicable safeguards, such as Standard Contractual Clauses (SCCs).
For further details, email us at privacy@tammj.com.